Privacy & Cookies
Who we are
Generus Capital Ltd is the controller of personal data collected through this website.
Our contact details are:
Generus Capital Ltd
1 Park Road
Hampton Wick
Kingston upon Thames
KT1 4AS
England
Email: sven@generus.eu
Personal data we collect
We may collect:
- information you provide through our contact form or by corresponding with us, including your name, email address, organisation and the content of your message;
- technical information generated when you use the website, such as your IP address, browser and device information, access times, server logs and cookie preferences; and
- information about how the website is used, where you have consented to analytics cookies.
Please do not include confidential, financial or sensitive personal information in a website enquiry unless it is necessary for us to respond.
How and why we use your personal data
We use information submitted through the contact form to respond to your enquiry and manage our business communications. We normally rely on our legitimate interests in responding to enquiries and developing business relationships.
Where your enquiry relates to the possible provision of services or entry into a contract, we may process your information because it is necessary to take steps at your request before entering into a contract.
We use technical information and essential cookies where necessary to operate, secure and maintain the website. We rely on our legitimate interests in providing a functional and secure website.
We use analytics information to understand how visitors use the website and to improve its content and performance. Analytics cookies and similar technologies are used only with your consent. You may withdraw that consent at any time through the cookie settings link in the website footer.
We do not use information submitted through the contact form for electronic marketing unless we have an appropriate legal basis and have provided any further information required by law.
Cookies
The website uses essential cookies that are necessary for it to function properly. These cookies do not require your consent.
Analytics and other non-essential cookies are used only after you have given your consent. You can accept, reject or change your preferences at any time through the cookie settings link in the footer.
Further information about the cookies used, including their purposes, providers and duration, is available in our Cookie Notice or cookie settings panel.
Sharing your personal data
We may share personal data with service providers that help us operate the website and communicate with you, including website-hosting, email, contact-form, security and analytics providers. These organisations process personal data on our instructions and are required to protect it appropriately.
We may also disclose information to our professional advisers, regulators, courts, law-enforcement bodies or other authorities where this is necessary to comply with a legal obligation, establish or defend legal rights, or protect the rights and safety of Generus or others.
We do not sell personal data.
International transfers
Some of our service providers may process personal data outside the United Kingdom. Where this happens, we take steps to ensure that the transfer is protected by applicable UK data-protection law, such as a UK adequacy regulation or approved contractual safeguards.
You may contact us if you would like further information about the safeguards applying to a particular transfer.
How long we retain personal data
We normally retain correspondence relating to an enquiry for 12 months after our last communication with you.
We may retain information for longer where it becomes relevant to an ongoing business relationship, contract, legal obligation, complaint or legal claim.
Technical, security, cookie-preference and analytics information is retained only for as long as reasonably necessary for the relevant purpose. More specific cookie and analytics retention periods are shown in the cookie settings panel or Cookie Notice.
Is providing your information compulsory?
You are not legally required to provide information through the contact form. However, if you do not provide sufficient contact details and information about your enquiry, we may be unable to respond.
Your rights
Depending on the circumstances, you may have the right to:
- request access to your personal data;
- ask us to correct inaccurate or incomplete data;
- ask us to delete your personal data;
- ask us to restrict the use of your personal data;
- object to the use of your personal data;
- receive certain personal data in a portable format; and
- withdraw your consent at any time where processing is based on consent.
These rights are not absolute, and exemptions may apply. To exercise a right, contact us at sven@generus.eu.
Your right to object
You have the right to object to processing based on our legitimate interests. If you object, we will stop the relevant processing unless we have compelling legitimate grounds to continue or the processing is required for the establishment, exercise or defence of legal claims.
Complaints
If you are concerned about how we use your personal data, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: https://ico.org.uk
Automated decision-making
We do not use personal data collected through this website to make decisions about individuals solely by automated means where those decisions have legal or similarly significant effects.
Changes to this notice
We may update this notice from time to time. The current version and its last-updated date will be published on this page.